Trusted by Referral Professionals Across North Carolina
Guardian Assisted Care makes the referral process straightforward, transparent, and reliable — so you can focus on your clients, not the paperwork.
Why Professionals Choose Us
A Partner You Can Count On
Case managers, Medicaid coordinators, and LME/MCO staff rely on Guardian Assisted Care because we deliver. We respond quickly, communicate proactively, and provide the documentation you need — every time. When you refer a client to us, you're not handing them off. You're gaining a collaborative partner.
Rapid Response
We respond to all referrals within one business day and keep you informed throughout the intake process.
Medicaid Compliance
We are a fully licensed NC Medicaid provider. Our documentation, billing, and service delivery meet all state requirements.
Consistent Communication
You'll have a dedicated point of contact and receive regular updates on your clients' progress and service status.
Flexible Capacity
We serve individuals across multiple NC counties and can often accommodate new referrals with minimal wait time.
Person-Centered Approach
We align our services with each individual's ISP and work collaboratively with your team to achieve shared goals.
Experienced Staff
Our Direct Support Professionals are thoroughly screened, trained, and supervised — giving you confidence in every placement.
Simple & Efficient
How the Referral Process Works
We've designed our intake process to be as simple and efficient as possible for busy professionals.
Submit a Referral
Complete our referral form below or contact us directly by phone or email. We'll acknowledge receipt within one business day.
Initial Review
Our team reviews the referral, confirms Medicaid eligibility and authorization, and reaches out to the individual and family to schedule an intake meeting.
Service Planning
We collaborate with you, the individual, and their family to develop a personalized support plan aligned with the ISP and Medicaid authorization.
Staff Matching & Start
We match the individual with the right Direct Support Professional and begin services — keeping you informed every step of the way.
Ongoing Collaboration
We provide regular progress updates, attend care conferences as needed, and flag any concerns promptly so you're never in the dark.
Services We Provide
All services are Medicaid-funded and delivered in accordance with NC Medicaid Supported Living requirements.
- Daily Living Support
- Community Integration
- Personal Care Assistance
- Skill Development
- Respite Care
Our Credentials
- NC Medicaid Certified Provider
- NC Innovations Waiver Provider
- Licensed by NC DHHS
- Fully Bonded & Insured
- Background-Checked Staff
Common Questions
Frequently Asked Questions
Ready to Make a Referral?
Submit a referral using the form below or contact us directly. We'll be in touch within one business day.